In earlier times, simply meeting expectations was a sufficient measure of performance. But in today's constantly changing, highly competitive business environment, exceeding customer’s expectations is “expected.” Service companies need greater agility, the highest quality personnel, time-tested systems and services, and the proven experience of a trusted supplier/partner. If you want to be recognized as an industry leader, exceeding expectations has to be an everyday occurrence. At America’s Janitorial Contractors we understand what it takes to help our customers grow because we understand our customers and their expectations. Our intimate approach to customer service and broad range of offerings help minimize cost and maximize efficiency for our customer’s property management needs. America’s Janitorial Contractors vision years ago and our performance today have made us the benchmark for property management solutions in the industry. By continually setting new standards, we are always raising our own. But more importantly, we make it our business to know your business. America’s Janitorial Contractors is a successful and highly motivated commercial cleaning company. We work hard to achieve the highest possible standards in everything we do. Our aim is to be a growing business, delivering superior service and providing the best people while offering superb value. We achieve this with a dedicated management team that closely monitors your account. We manage sites of all sizes, from large sites requiring permanent day staff and a large team of after-hours cleaners to small sites requiring a daily visit by one cleaner. Our Managers While others pay lip service to the concept of customer service and personal attention our managers move mountains to make sure everything happens when it should and the way it should. Regular site visits and an uncompromising approach to quality are your assurance of sparkling clean offices. Our Cleaners Because we recruit carefully and train thoroughly, our cleaners are the best in the business. All our cleaners are directly employed by America’s Janitorial Contractors. Compared to industry norms, we benefit from unusually high levels of staff loyalty. We place great emphasis on staff training, so our cleaners are well prepared for the job in hand. The end result for you as a customer is a significantly better cleaning service. Training We take training very seriously. All our staff are thoroughly trained to carry out their duties safely, efficiently and with a high level of technical skill. By encouraging our cleaners to see things from the customer’s point of view, to think like managers, to take responsibility and to use their initiative, we have raised our service standards to new levels of effectiveness. Multi-skilling and flexible working practices are other important factors, allowing us to deal with unexpected requirements, emergencies and one-off situations with ease. Health and Safety Health and Safety is an integral part of our operations, not something 'bolted on' to comply with the rules. All our staff understand this and the message is continually reinforced with training sessions and site meetings. Our Advice The effectiveness of any cleaning contractor depends on the quality of the staff. America’s Janitorial Contractors employs loyal, well trained cleaners supervised by experienced, conscientious managers.